A Verizon land line is needed to access 2-1-1 directly, if you do not have a Verizon land line, there are other ways to contact 2-1-1:

410-685-0525- Greater Baltimore
800-492-0618- Outside Baltimore, within Maryland
410-685-2159- TTY for hearing impaired (8:30 a.m. – 4:30 p.m. weekdays. All other hours, dial 711, Maryland Relay).