Consider a Career in Changing the Odds

At United Way of Central Maryland, we have a community of employees who strive to do their best and recognize the value of our mission and the teamwork necessary for success. Working at United Way means making a difference. It means getting involved and having a vested interest in your community. We are seeking committed professionals who want to use their skills and experience to create opportunities for others.

Current Job Openings


Overall management of strategy development, planning, execution and follow up related to United Way of Central Maryland’s (UWCM) Women United.

United Way’s Women United is the common thread that connects philanthropic and altruistic-minded women to the issues affecting central Maryland’s impoverished communities and to each other. Women United has stayed true to its founding values: philanthropy, mentoring, advocacy, volunteering and networking.

With more than 1,350 members, raising over $3.9M, Women United brings together their members’ energy, expertise and generosity. The value of each member’s unique contribution is multiplied to fulfill a greater purpose.

Women who give $1,000 or more annually to United Way of Central Maryland are recognized as members of Women United. Women who give $10,000 or more annually are also recognized as members of the Women United – Tocqueville. Currently, there are more than 170 donors who contribute at the Women United – Tocqueville level.


ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to):

  • Develop and oversee a strategic plan to retain the current Women United membership of 1,350 representing $3.9M of United Way’s overall private sector dollars of $23M.
  • Recruit Women United membership and increase annual gifts of $1,000- $9,999 with a special focus on gifts of $10,000 or more at the Women United – Tocqueville level
  • Connect the purpose and work of UWCM’s Women United to UWCM’s overall mission, specific initiatives and partner agencies
  • Personally responsible for increasing revenue and membership in the Women United program and contributing to the organization’s financial goals
  • Manage and support Women United Chair, Vice Chair and Women United Executive Council. Executive Council, comprised of 20 dynamic female business and community leaders, meets five times annually and a Chair/Vice Chair conference call is held monthly
  • Support the Engagement and Welcome Committees. Oversight of Mentor Program that partners Women United members transitioning out of the Emerging Leaders United Affinity Group (40 years and under) with current Women United and Women United – Tocqueville members to connect and guide each other professionally, personally and philanthropically
  • Work closely with UWCM’s Relationship Mangers to identify potential Women United prospects
  • On the average, schedule 7 meetings a week in person and meet with current and prospective Women United members, focusing on members at the Women United – Tocqueville level, to cultivate relationships, connect them to UWCM’s work, to explore their passions to help make that connection, to encourage participation in Women United engagement opportunities
  • Plan, coordinate (internally and externally), and execute events that encompass social opportunities, an education component of UWCM’s work and connection to specific UWCM initiatives including the biennial Women’s Forum. Forum organization includes supporting event co-chairs, committee and coordinating with various internal departments to ensure the event aligns with UWCM’s strategic plan and Women United’s initiatives
  • Plan, coordinate (internally and externally), and execute volunteer opportunities for Women United members and their families
  • Plan, coordinate (internally and externally), and execute advocacy opportunities for Women United members
  • Develop communications strategies, in conjunction with Marketing team, to connect Women United to UWCM’s mission and manage the Women United microsite on UWCM’s website
  • Report out at all staff meetings the progress of the Women United strategies and provide periodic reports to the President and CEO
  • Help Women United members make connections to one another
  • Engage local corporate women and diversity groups by forming formal Women United corporate groups or engaging them to embrace the work of our Women United and United Way within their own groups
  • Connect our local Women United to United Way Worldwide’s national effort and best practices
  • Manage assigned corporate campaign accounts. Work with Employee Campaign Coordinators to strategize a plan to execute a successful workplace campaign. Work with Major Gifts staff and leadership at corporate organization to retain current and recruit new Tocqueville members


REQUIRES (Education, skills and abilities):

  • Bachelor’s Degree
  • Strong interpersonal skills
  • Event planning
  • Sales/fundraising
  • Public speaking
  • Use of individual’s automobile
  • Evening and weekend hours
  • Professional presentation


INTERACTIONS (internal and external):

  • Interact with all UWCM departments: Finance (re: donor gifts, sponsorships, designations, etc.), Impact Strategies (planning and executing education programmatic focus, coordinated engagement opportunities, soft-goods donations, etc.), Donor Services (donor gifts, allocation of designations, event-related donor expenses, etc.), Marketing (messaging, materials, etc.)
  • External interaction: donors, volunteers, staff at other non-profits, clients, area businesses, government agencies, the general public, community leaders, educators, elected officials and media representatives — at all levels (CEO’s, executive teams, senior managers, mid-level, young professionals etc.)



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The employee must frequently talk and hear.  Weights of up to 25 pounds are occasionally lifted.  There is extensive use of a computer.  Employee is primarily seated while performing the duties of the position.

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The case manager will work under United Way of Central Maryland’s Family Stability Initiative prevention program, serving at least 20 families per year to prevent homelessness and decrease student mobility by providing direct care case management and client financial assistance.  The position will work directly on-site in a school setting and provide services to students and their families as well as other families in the community.


ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

85%  Provide comprehensive case management services to clients including: intake assessment, benefit assessment, goal setting, long-term case plan development, progress monitoring, financial management, tenant education, advocacy and referrals.  Connect families with appropriate community resources.  Conduct follow-up with clients and agencies as appropriate to document use/success of referral.  Meet with clients weekly or bi-weekly for up to 12 months.  For the first six months of a clients participation in the program, at least 80% of the follow-up meetings should be held in-person rather than over the phone. Ensure that all documents submitted on behalf of a client are valid.  Contact landlords to validate eviction notices.  Approximately 90% of services will be provided in the assigned community school or directly in the target community.  

10%  Conduct outreach to neighborhood schools and develop relationships with referral sources and other community resources that benefit client families.  Act as a liaison with various agencies (like DSS, hospitals, police, and housing programs) on behalf of client families.  Provide education and training on community needs and human service issues to United Way staff, community groups, agencies and other organizations. Make presentations on UWCM’s Family Stability services at community and business events. Participate on select committees as assigned to provide expert information on the health and human service system and community issues. Support campaign through public speaking, as needed.

5%  Work with UWCM team and other key stakeholders to develop and maintain administrative documents and policies and procedures for the program.  Assist with reporting on program performance measurements and other relevant data.


ACCOUNTABILITY:   In order to be successful in this job, the case manager must consistently demonstrate competency in:

  • Oral and written communication.
  • Knowledge of the human service delivery system.
  • Interpersonal skills: Must be able to treat clients with respect and courtesy and create an atmosphere of acceptance. Must develop and maintain effective working relationships with service providers. 
  • Client service delivery skills, including the ability to:
  • Interview clients and assess needs using active listening skills;
  • Work with client families to establish goal plans;
  • Motivate others to achieve goals;
  • Effectively use the computer to research resources and report data
  • Able to make independent decisions using good judgment;
  • Employ problem solving techniques when appropriate; and
  • Exercise decision making and crisis intervention skills to manage emergency situations effectively.



Interacts with client families, community school personnel, health and human service providers, other UWCM staff and volunteers and business representatives.  Represents United Way of Central Maryland at community and business events.



Requires Master’s degree in Social Work, Human Services or related field.  At least 2 years of experience working with families or individuals living in poverty.  Experience working in an urban setting desired. Computer literacy required.

Abilities/Skills: Ability to express ideas clearly to individuals and groups in oral discussions.  Ability to deliver information appropriate to target audience.  Ability to communicate and empathize with individuals of diverse backgrounds. Ability to write in a manner that is clear, concise and grammatically correct. Ability to make independent decisions using good judgment.


PHYSICAL DEMANDS: (sitting, standing, lifting, etc)

The employee is primarily seated while performing the duties of the position at UWCM.  At least 90% of the position works remotely at a community school or directly in the community.  Person may be mobile throughout the day.  While offsite from UWCM, the person will be walking or standing as well as sitting for long periods of time in meetings or appointments with client families.  While onsite at UWCM, the person will occasionally walk and stand and interaction with personnel located in other parts of the building is also necessary.  The hands are regularly used to write, type, keypunch and handle or feel small controls and objects.  The employee must frequently talk and listen. Weights of up to 25 pounds occur (i.e. laptop computer, heavy files, computer reports, computer terminals or other regular office equipment.) Requirements may be modified to accommodate individuals with disabilities.



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