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United We Fight, United We Win: Consider a Career with United Way

At United Way of Central Maryland, we have a community of employees who strive to do their best and recognize the value of our mission and the teamwork necessary for success. Working at United Way means making a difference. It means getting involved and having a vested interest in your community. We are seeking committed professionals who want to use their skills and experience to create opportunities for others.

United Way of Central Maryland is an equal opportunity employer. We are committed to the principle of diversity and strive to be representative of the community that we serve.

Current Job Openings

Accounts Receivable & Collections Administrator

POSITION SUMMARY STATEMENT:

This position receives pledge payments from various sources such as lockbox, postal mail and Electronic Funds Transfer (EFT) and codes each payment to the appropriate donor account, campaign, campaign year and pledge type.  This position also processes non-campaign related receipts. Prepares analyses to identify potential collection issues such as accounts with missing or incorrect pledges. Performs research and prepares adjustments to correct accounts as needed.  Processes credit card payments and notify donors when credit card declines.  Reviews and resolves all items from the printed credit card exception report before the next credit card processing. Reviews and resolves all items on the AR Exception Report each month.  Produces and mails monthly billing statements.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

70%    Payment Processing & Application.

  • Retrieve daily lockbox payments from M&T Bank secured website.
  • Prints ACH/EFT payments daily.
  • Retrieve stratus live credit card payments daily.
  • Monitor and assign staff’s name to all daily banklink transactions.
  • Distribute payments to staff for processing.
  • Upload and process daily remote checks, lockbox checks, ACH/EFT and stratus live credit card payments in Andar and or Financial Edge. Analyzing and researching accounts in Andar to determine proper coding.
  • Review all unidentifiable payments with manager for resolution. Partner with appropriate Relationship Managers (RM) if further research or assistance is needed.
  • Monitors Accounts Receivable mailbox and retrieve paper payment backup.
  • Monitors Company Payment mailbox and retrieve and saves electronic payment details on the Donor Service Drive.
  • Process weekly and monthly credit card payments. Review and resolve all items from  exception report before the next credit card run.
  • Notifies Major gift via email of all TQV donors that were included in credit card run.
  • Review and clear AR Exception Report each month.
  • Review and update procedures as needed.

25%    Collections, Billing and Adjustments

  • Generates monthly statements to companies and individuals and send list to development staff for review before mailing.
  • Monthly statements to be mailed on the 19th of each month.
  • Review balance due and other related reports to pro-actively contact companies & individuals regarding their account status. Send reminder letters and additional billing statements as required. Work with RMs to keep them informed and get their assistance.
  • Perform periodic maintenance of database including billing schedules, credit card numbers/expiration dates and addresses to ensure the accuracy of donor account.
  • Prepare write-off adjustments when notified and have them approved according to the current guidelines.
  • Contact credit card donors, weekly via email or USPS, whose cards are about to or have expired as well as those whose card numbers have been captured incorrectly so their account can be updated and payments processed

5%      Customer Service

  • Respond to all requests and inquiries in a professional manner within one business day. Research the problem and make appropriate adjustments/corrections to successfully resolve the issue.  Contact should be made at least every 48 hours until the issue is resolved.

ACCOUNTABILITY:

  • Timely processing of all payments received within Andar, looking at the payment details for every company or individual to ensure accuracy in payment application to:
    • Proper campaign
    • Campaign account
    • Campaign year
    • Necessary splits such as corporate match or Designation for Other United Ways. This step will also indentify accounts that are missing pledges or have pledges that do not match the payments being received.
    • Any accounts where the payment amounts do not properly match the pledge (amounts are too high or too low) must be researched thoroughly to determine if the pledge amount is correct or if we are receiving the money that should be directed to UWCM only. Work through with the appropriate RM to get the situation resolved.
    • Accounts that do not have a pledge must be corrected within 30 days.
    • All efforts should be made to be knowledgeable of conditions impacting companies and to keep RM’s notified of any critical changes
    • Thoroughly document payment details, especially time period covered, whenever information is provided
  • Payments are kept current with no backlog older than 5 days
  • Payments posted to the Holding Account must be resolved within 15 days. Backup for these payments must be maintained in file to ensure that the details are not lost.
  • Monthly statements are prepared and mailed by the 19th of each month.

Donors to be notified weekly when credit card declines

INTERACTION:

Establishes and maintains relationships with UWCM staff, contributors, agencies, company representatives, loaned executives, volunteers, external service providers, banking representatives and vendors

QUALIFICATIONS AND REQUIREMENTS:

  • BA Degree in a related field with minimum of four years accounts receivable experience
  • Experience with an integrated accounting system is required
  • Must possess outstanding Microsoft Excel and Word skills at an intermediate level or better. Skills must include the ability to conduct mail merges, utilize formulas and perform functions such as macros, formatting, sort, filter, copy and various paste functions.
  • Meticulous attention to detail
  • Must possess excellent organizational and time management skills to be able to efficiently prioritize work and meet identified deadlines
  • Most possess excellent analytical and problem solving skills
  • Must possess excellent verbal and written communication skills including proper grammar, spelling and punctuation
  • Must be a highly motivated self-starter who takes initiative and follows all assignments through to completion within established timelines
  • Ability to work under pressure, keep all work current and accurate and respond to identified department deadlines with a sense of urgency
  • Outstanding customer service and follow-through
  • Consistently demonstrate a team player attitude

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The employee must frequently talk and hear.  Weights of up to 25 pounds are occasionally lifted.  There is extensive use of a computer.  Employee is primarily seated while performing the duties of the position.

TO APPLY:

Interested candidates should send their resume along with your salary requirements to hrrecruiting@uwcm.org. No phone calls, please!

POSITION SUMMARY STATEMENT:

The case manager will work under United Way of Central Maryland’s Family Stability Initiative homelessness prevention program, serving at least 20 families per year to prevent homelessness and decrease student mobility by providing direct care case management and client financial assistance.  The position will work directly on site in a school setting and/or community center office to provide services to students and their families as well as other families in the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to:

Weight (%) duties and responsibilities in priority order to total 100%:

85%  Provide comprehensive case management services to clients including: intake assessment, benefit assessment, goal setting, long-term case plan development, progress monitoring, financial management, tenant education, advocacy and referrals.  Connect families with appropriate community resources.  Conduct follow-up with clients and agencies as appropriate to document use/success of referral.  Meet with clients weekly or bi-weekly for up to 12 months.  For the first six months of a clients participation in the program, at least 80% of the follow-up meetings should be held in-person rather than over the phone. Ensure that all documents submitted on behalf of a client are valid.  Contact landlords to validate eviction notices.  Approximately 90% of services will be provided in the assigned community school or directly in the target community. 

10%  Conduct outreach to neighborhood schools and develop relationships with referral sources and other community resources that benefit client families.  Act as a liaison with various agencies (like DSS, hospitals, police, and housing programs) on behalf of client families.  Provide education and training on community needs and human service issues to United Way staff, community groups, agencies and other organizations. Make presentations on UWCM’s Family Stability services at community and business events. Participate on select committees as assigned to provide expert information on the health and human service system and community issues. Support campaign through public speaking, as needed. 

5%  Work with UWCM team and other key stakeholders to develop and maintain administrative documents and policies and procedures for the program.  Assist with reporting on program performance measurements and other relevant data.    

ACCOUNTABILITY: In order to be successful in this position

  • Oral and written communication.
  • Knowledge of the human service delivery system.
  • Interpersonal skills: Must be able to treat clients with respect and courtesy and create an atmosphere of acceptance. Must develop and maintain effective working relationships with service providers.
  • Client service delivery skills, including the ability to:
    • interview clients and assess needs using active listening skills;
    • work with client families to establish goal plans;
    • motivate others to achieve goals;
    • effectively use the computer to research resources and report data;
    • able to make independent decisions using good judgment;
    • employ problem solving techniques when appropriate; and
    • exercise decision making and crisis intervention skills to manage emergency situations effectively.INTERACTION (Internal and External):

INTERACTION:

Interacts with client families, community school personnel, health and human service providers, other UWCM staff and volunteers and business representatives.  Represents United Way of Central Maryland at community and business events.

QUALIFICATIONS AND REQUIREMENTS (required education, years of experience, skills and abilities):

Requires Master’s degree in Social Work, Human Services or related field.  At least 2 years of experience working with families or individuals living in poverty.  Experience working in an urban setting desired. Computer literacy required. 

PHYSICAL DEMANDS: (sitting, standing, lifting, etc)

The employee is primarily seated while performing the duties of the position at UWCM.  At least 90% of the position works remotely at a community school or directly in the community.  Person may be mobile throughout the day.  While offsite from UWCM, the person will be walking or standing as well as sitting for long periods of time in meetings or appointments with client families.  While onsite at UWCM, the person will occasionally walk and stand and interaction with personnel located in other parts of the building is also necessary.  The hands are regularly used to write, type, keypunch and handle or feel small controls and objects.  The employee must frequently talk and listen. Weights of up to 25 pounds occur (i.e. laptop computer, heavy files, computer reports, computer terminals or other regular office equipment.) Requirements may be modified to accommodate individuals with disabilities.

SALARY 

Commensurate with experience and qualifications.  Please note that this position is grant funded.

To Apply:

Interested candidates should send their resume along with your salary requirements to hrrecruiting@uwcm.org. No phone calls, please!  Visit www.uwcm.org  to learn more about the difference UWCM is making.

POSITION SUMMARY STATEMENT:

To provide skilled information and referral services that effectively link persons seeking help to available community resources. Provide public education on health and human service issues, community resources and the products and services of 2-1-1 Maryland at United Way of Central Maryland.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

85% Provide skilled information and referral services in response to requests for help, primarily by phone. Interview callers and assess service needs using the principles of active listening. Use the computer to identify appropriate resources and provide information on eligibility requirements and availability of services. Assist clients with problem solving. Recognize and respond appropriately to persons in crisis. Maintain accurate records on each contact with client.
Conduct follow-up on callers per 2-1-1 MD at United Way of Central Maryland’s policy.

10% Provide education and training on the information and referral process, community resources, community needs and human service issues to United Way staff, community groups, agencies and other organizations. Make presentations on 2-1-1 Maryland at United Way of Central Maryland’s products and services at community and business events. Conduct 2-1-1 call listening sessions for key stakeholders. Participate on select committees as assigned to provide expert information on the health and human service system and community issues. Support campaign through public speaking as needed.

5% Develop and coordinate a special project which facilitates departmental objectives.

ACCOUNTABILITY:

In order to be successful in this job, the Information and Referral Specialist must consistently demonstrate competency in:

Oral and written communication.
Knowledge of the human service delivery system.
Interpersonal skills: Must be able to treat clients with respect and courtesy and create an atmosphere of acceptance. Must develop and maintain effective working relationships with service providers.

Client service delivery skills, including the ability to:

  • interview clients and assess needs using active listening skills;
  • effectively use the computer to research resources;
  • use good judgment, knowledge base and skills to refer to resources that best suit callers’ needs;
  • employ problem solving techniques when appropriate; and
  • exercise decision making and crisis intervention skills to manage emergency calls effectively.
    Self-management: Must be able to make independent decisions on call handling and work independently on special projects.

INTERACTION:

Interacts with callers, walk-in clients, health and human service providers, other UWCM staff and volunteers and business representatives. Represents 2-1-1 Maryland at United Way of Central Maryland at community and business events.

QUALIFICATIONS AND REQUIREMENTS:

Requires Bachelor’s degree in Social Work, Human Services or related field, with at least one year of experience in a human service organization. AA degree and 3 years experience considered for substitution. Computer literacy required.

Abilities/Skills: Ability to express ideas clearly to individuals and groups in oral discussions. Ability to deliver information appropriate to target audience. Ability to communicate and empathize with individuals of diverse backgrounds. Ability to write in a manner that is clear, concise and grammatically correct. Ability to act as lead staff on special projects as needed.

PHYSICAL DEMANDS: (sitting, standing, lifting, etc)

The employee is primarily seated while performing the duties of the position. Occasional walking or standing and interaction with personnel located in other parts of the building is also necessary. The hands are regularly used to write, type, keypunch and handle or feel small controls and objects. The employee must frequently talk and listen. Weights of up to 25 pounds may occur (i.e. heavy files, computer reports, computer terminals or other regular office equipment.) Requirements may be modified to accommodate individuals with disabilities.

To Apply:

Interested candidates should send their resume along with your salary requirements to hrrecruiting@uwcm.org. No phone calls, please!  Visit www.uwcm.org  to learn more about the difference UWCM is making.

OVERVIEW:

The United Way Ben Franklin Center for Community Schools, a program of United Way of Central Maryland, seeks to build and strengthen the communities of Brooklyn and Curtis Bay through the community schools strategy at Benjamin Franklin High School at Masonville Cove. This strategy includes providing wraparound services to students and families to support their educational and economic goals. Integral to this strategy is the United Way Family Center that provides early childhood education as well as behavioral interventions to infants and toddlers as well as their young parents. Adult education and job readiness programs are also provided to equip community members with the skills and tools to fully participate in the job market.

POSITION SUMMARY STATEMENT:

In accordance with the needs of the ages of the population served by the United Way Family Center, the Child Care Aide is responsible for completing tasks as assigned by the Center Director, Child Development Specialist, the Family Services Coordinator and/or the Child Care Teacher.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to:

Weight (%) duties and responsibilities in priority order to total 100%:

  • 100% Work as a team member to provide a warm, nurturing environment, model and encourage appropriate social interactions and assure individual age appropriate activities for each child.
  • Participate in implementation of trauma informed, attachment-based activities/model (e.g. Circle of Security, Circle time; NCAST taping, etc.)
  • Lead child centered non-directive play with children.
  • Prepare and assist with the daily care of infants and toddlers, with feeding,  diapering, toileting, hand washing, sleeping and playing.
  • Assist individual children and small groups with developmentally appropriate activities, classroom strategies and therapy.
  • Help in preparation of instructional aids and materials for classroom activities.
  • Assist Child Care Lead Teacher in completing required classroom/center paperwork.
  • Ensure that appearance, cleanliness and safe environment of classroom is appropriately maintained.

ACCOUNTABILITY: In order to be successful in this position, the Child Care Aide must:

  • TBD

INTERACTION (Internal and External):

  • Internal staff, parents and community members.

QUALIFICATIONS AND REQUIREMENTS (required education, years of experience, skills and abilities):

  • Minimum of a high school diploma/GED and a 90-hour child care certificate (or equivalent education) as well as previous child care experience.

The person may be exposed to such occupational hazards as communicable diseases, blood pathogens, and aggressive or combative program participants.

PHYSICAL DEMANDS (sitting, standing, lifting, etc.): Incumbent must be able to:

  • Perceive the nature of sounds at normal speaking levels with or without correction.
  • Receive detailed information through oral communication and to make the discriminations in sound.
  • Have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned.
  • Bend, squat and lift up to 35 lbs.
  • Travel to and from different locations and sites in the greater Baltimore area.
  • Have manual dexterity sufficient to perform various keyboard functions.
  • Be physically present at the assigned job site.

To Apply:

Interested candidates should send their resume along with your salary requirements to hrrecruiting@uwcm.org. No phone calls, please!  Visit www.uwcm.org  to learn more about the difference UWCM is making.

Family Center Manager

POSITION OVERVIEW:

United Way Ben Franklin Center, a strategy of United Way of Central Maryland, seeks to build and strengthen the communities of Brooklyn and Curtis Bay through the community school strategy at Benjamin Franklin High School at Masonville Cove. This strategy includes providing wraparound services to students and families to support their educational and economic goals. Integral to this strategy is the Family Support Center that will provide early childhood education as well as excellent behavioral interventions to infants and toddlers as well as their young parents. In addition to these services, adult education and job readiness programs will be provided to equip community members the skills and tools to fully participate in the job market.

In accordance with the needs of the ages of the population, the Family Center Manager is responsible for the daily planning, management and supervision of the overall Center. This position will consult with the Family Services Manager and/or AVP prior to implementing any major programmatic/daily decisions (based on the category of decision). This position is a full-time, 12-month position, supervised by the AVP. Critical features of this position are described under the headings below, but are subject to change at the discretion of management.  This job description reflects the designation of essential job functions but does not provide an all-inclusive list of duties that may be assigned.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

  • Responsible for programmatic planning and oversight of the Early Childhood Development portion of the Family Support Center in accordance with MSDE licensing standards.
  • Supervises Family Center teachers and drivers
  • Assists with gathering information for Center grant proposals
  • Manages and reports on Center budget
  • Manages Center supplies
  • Manage all contracts related to the Family Center
  • Responsible for reporting participant output and outcome measures on a quarterly basis for funder reports or as needed.
  • Conducts ongoing instructional training for all early childhood staff to ensure proper care and developmental opportunities for the program’s children.
  • Handles enrollment inquiry tours, marketing presentations and new client intakes.
  • Coordinates the hiring and training of program staff to ensure the provision of a warm, nurturing environment while maintaining MSDE and Center model standards.
  • Ensures Center maintains fidelity to established model.
  • Ensures MSDE licensing standards and permits are maintained on a daily basis.
  • Provides direct childcare as needed.
  • Participates in implementing infant mental health and parent child attachment interventions.
  • Implements and ensures child developmental assessments are conducted in a timely manner.
  • Assist in the selection, formulation, and dispersion of materials related to child development.
  • Counsel families and individuals on topics pertaining to child development and parenting in concert with Family Services Coordinator.
  • Maintains accurate client files and ensures daily participant documentation is complete.
  • Other Duties as assigned related to the program.

 

EXPERIENCE AND EDUCATION REQUIREMENTS:

  • Bachelor’s degree in child development, early childhood education or related field from an accredited institution. Two – three years of early childcare education program management preferred.
  • Experience facilitating family involvement activities.

 

Conditions of Employment:

  • Able to pass background check

 

TO APPLY:

Interested candidates should send their resume along with your salary requirements to hrrecruiting@uwcm.org. No phone calls, please!

Community Schools Coordinator

POSITION SUMMARY STATEMENT:

The Community School Coordinator is employed by, and accountable to, the United Way of Central Maryland which strongly supports the school principal’s educational vision and goals.  Hiring and termination decisions are made jointly. The Coordinator’s roles and responsibilities may include practices that demonstrate the following four capacities:

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

Comprehensiveness

  • Guides initial and on-going Needs and Resource Assessment
  • Ensures broad understanding of positive youth development and family strengthening practices
  • Guides high-quality program development and management
  • Ensures achievement of Scope of Work tasks and goals

Collaboration

  • Supports and carries out the collective Community Schools vision, engages and excites others, ensures that programming supports the vision, outlines the general direction of the partnership
  • Represents United Way competencies, interests and priorities in the partnership
  • Builds and guides a coordinating body at the respective community school
  • Develops strong partnership with principal
  • Serves on leadership teams of school; e.g. Instructional Leadership Team, School Family Council, Attendance Team, Student Support Team, Out of School Time (OST)

Coherence

  • Manages programs for partnership activities in the school
  • Monitors program quality, logistical issues, timeliness, etc.
  • Develops procedures and policies as needed
  • Manages staff or leads team of partner staff
  • Manages parent and community volunteers
  • Supervises interns
  • Ensures appropriate “fit” and accountability of programming that are aligned, in-school and out-of-school; developmentally appropriate skill development; and culturally appropriate and responsive to the populations served

Capacity-building:

  • Works with Principal, coordinating body and the United Way Ben Center leadership to develop strategic funding plan and implement site-level resource development
  • Works with the United Way Ben Center leadership to develop and implement the Brooklyn/Curtis Bay Community Schools’ Cluster plan
  • Develops and leverages relationships to strengthen partnerships
  • Builds long-term relationships with community
  • Oversees or leads communication and public education about Community Schools
  • Cultivates “champions” among policy- and other leaders
  • Other duties as required by the Community Schools Initiative or requested by Principal or United Way leadership

 

QUALIFICATIONS AND REQUIREMENTS:

  • A minimum of two years leadership experience in education, government, business, or social sector, in a coordination and long-term relationship-building role with various community stakeholders
  • Experience in conducting school and community needs assessments
  • Experience in developing and managing and sustaining high quality wrap-around programs for children, youth and families
  • Bilingual (Spanish) preferred
  • Master’s degree, clinical license preferred

EDUCATION REQUIREMENTS

Bachelors of Education, Social Work or Human Services from an accredited institution of higher education

 

PHYSICAL DEMANDS: (sitting, standing, lifting, etc)

The large majority of this work takes place at the school, with occasional meetings taking place offsite and at the United Way of Central Maryland Main Offices.  While onsite at the school, the person will walk and stand, and interaction with personnel located in other parts of the building will be necessary.  The hands are regularly used to write and type.  The employee must frequently talk and listen. Tasks involving moving objects weighting up to 25 pounds can occur (i.e. laptop computer, heavy files, computer reports, computer terminals or other regular office equipment.) Requirements may be modified to accommodate individuals with disabilities.

TO APPLY:

Interested candidates should send their resume along with your salary requirements to hrrecruiting@uwcm.org. No phone calls, please!

INTERN, MARKETING 

UNITED WAY PROFILE: 

United Way of Central Maryland fights for the education, financial stability and health of every person in every community across central Maryland. But we are more than the fundraisers. We are the hand raisers. The game changers. We have the expertise, the partnerships, the resources and the moxie to drive the change we all want to see. Now, all we need is YOU. 

We don’t claim to know all the answers. But what we do know is that when we bring together the brightest and best in our community — volunteers, donors, businesses, corporations, nonprofits and other partners — we can take on the impossible and make the change that is needed possible. We invite you to join us. United we fight. Untied we win.  

POSITION SUMMARY STATEMENT: 

United Way of Central Maryland is seeking an enthusiastic, creative, and dependable marketing intern to support our marketing and communications team with a heavy focus on digital marketing. In this position, you will support the launch of key digital initiatives and launches, as well as implement and deploy marketing content through our website, social media channels, and email. Through this internship, you will gain hands-on experience using digital tools such as WordPress, Salesforce, Microsoft Dynamics and MobileCause. There are also opportunities to write content, create digital assets, and assist in the management of marketing projects. 

All of your efforts will help drive brand awareness, volunteer and donor engagement, and new volunteer and donor acquisition.  

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES, BUT ARE NOT LIMITED TO: 

You’re a graduate student, recent graduate, junior or senior in college looking for real-world marketing experience. You want to actually dothe work and see it impact the business, not just learn about it. You’re not afraid to speak up and share your ideas. You’re available 15-20 hours over 2-3 days a week to work from our Baltimore City office.

You have experience using, or a willingness to learn, multiple digital platforms spanning Wordpress, Google Analytics, Salesforce, Microsoft Dynamics and every social media channel.   

You will provide direct support to full-service Marketing staff in the following areas, as well as other areas of Marketing when needed:  

Email  

  • Set up templates and deploy emails for donor communications, newsletters, events etc.
  • Analyze email marketing performance, including open rates, click through rates, etc.
  • Generate segmentation lists within the CRM and deploy emails to those lists
  • Troubleshoot issues related to email sends, bounces and delivery
  • Email subscription administration (importing sign ups to CRM, subscription pages, removing manual unsubscribe requests)
  • Manage Live.United@uwcm.org email box (email replies and unsubscribes)  

Events/Fundraising/Web 

  • Build webpages for volunteer events, update and manage events calendar  
  • Build webpages and landing pages for events with necessary attendee information and other details  
  • Set up crowdfunding webpages and online donation forms using MobileCause  
  • Troubleshoot issues with attendees, donors and staff  
  • Organize Walk-A-Mile event materials   

 Content 

  • May assist in the writing, editing, and proofreading of marketing content, including blog posts, web pages, social media, and print materials. 
  • Optimize and resize digital graphics 
  • Help collect digital metrics for use in analytics reports 
  • Assist in the monitoring of social channels  
  • Other assignments as requested by the marketing team 
  • Track links back to our website and reaches out to referring websites 
  • Assist with editorial content calendar creation and management  
  • Bring new ideas for social content, contests, channels, etc.  

QUALIFICATIONS AND REQUIREMENTS: 

  • Current college or graduate student or recent graduate preferred 
  • Previous technical experience with websites and professional social media experience preferred 
  • Basic proficiency with Photoshop or comparable photo editing software 
  • Strong writing skills, both written and verbal 
  • Strong attention to detail 
  • Strong knowledge of Facebook, Twitter, and LinkedIn for a business or organization 
  • Take initiative without constant supervision 
  • Easily adapt to rapidly changing environment and demands 

 

TO APPLY: 

Interested candidates should send their resume to Renee Beck (renee.beck@uwcm.org). Please, no phone calls.

On Track 4 Success Social Worker

 

United Way of Central Maryland (UWCM) has expanded its work in the area of education through the implementation of On Track 4 Success (OT4S), a collaborative approach among educators, administrators, and community partners, committed to using data effectively to keep students on the pathway to high school graduation. The goal of the program is to build school capacity for and adoption of On Track 4 Success as part of a school’s culture and then transition UWCM staff out and on to additional schools once the school is able to sustain the program on their own, or with limited assistance.

When a student falls below the on-track threshold, a team of school and United Way staff will discuss the student and appropriate intervention options in a regularly-scheduled meeting. The group will then assign the student (or group of students), and possibly engage their families, to an intervention, or series of interventions, designed to help improve his or her performance. By systematically examining data, early warning systems can empower districts and schools to:

  • Identify struggling students earlier in their school career
  • Direct students to appropriate interventions
  • Examine and address on-track patterns among groups of students regularly

POSITION SUMMARY STATEMENT:

The social worker will work under United Way of Central Maryland’s (UWCM) On Track 4 Success (OT4S) program, working with school faculty, staff and leadership, as well as United Way staff, to identify and serve students who are flagged through school data as potentially being off track for high school graduation based on such indicators as attendance, behavior or course performance. Once students are flagged for potential support/interventions the social worker will obtain parental consent in order to provide needed supports in and/or out of school to the identified student and/or family members. These supports could include: counseling/ therapy, case management, and academic/ study skills support. In addition to individual work with students, the social worker will have opportunities to do group work with identified students.
In addition, as part of the OT4S program, it is possible that whole school prevention/intervention programs may be developed – if this is the case, the social worker may work with any student within the assigned school(s). The position will initially work directly with students and school teams on-site in Anne Arundel County at either Meade Middle School (6th – 8th grades) or at Meade High School (9th grade) or in Baltimore City at Maree G. Farring Elementary/Middle School (4th – 8th grades) with some time devoted to working out of UWCM’s offices. This is a year-round position.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

80%

The UWCM social worker is responsible for identifying necessary social/emotional behavioral interventions for student support, as well as resource identification, linkage, etc. inside and outside the assigned school(s) for the particular grade levels at which UWCM’s OT4S program is aimed. The UWCM social worker will work collaboratively with the UWCM Site Manager, school administrators, instructional staff and other social workers and student support providers within the identified school(s). The UWCM social worker also will work collaboratively with the OT4S school team to make recommendations for academic and other interventions that appear to be needed.

  • Integrate into the fabric and culture of the school
  • Work with the UWCM Site Manager to develop a student “Focus List” – students identified as being off track
  • Along with Site Manager, serve a crucial role in OT4S school team meetings, in facilitating discussion around each of the students on the Focus List and encouraging discussion and feedback from team members regarding student strengths, needs and potential interventions
  • Recommend strategic interventions to OT4S team and UWCM Site Manager
  • Collaborate with UWCM and others in the UWCM network, school administrators, social workers, and other student support staff and external support agencies to design, implement and monitor strategic interventions for students
  • Carry out strategic interventions for individual students including counseling/ therapy, case management, behavioral interventions and academic/ study skills support
  • Provide consultations for teachers around social/ emotional and/or academic supports/interventions needed for individual students, specifically in the classroom
  • Participate in school-led team meetings (Whole School Faculty meetings, SST, attendance, related service providers, etc) when appropriate.
  • Document all interactions with students, carry out summary documentation (case plans, notes, etc.) on a bi-weekly basis, including outcomes of strategic interventions for students

10%

Conduct outreach in an effort to develop relationships with referral sources and other community resources that may benefit students and families. Act as a liaison with various agencies (ex. mentoring and tutoring programs, after school programs, area food pantries, local behavioral health resources, etc.) on behalf of students and their families. Provide education on community needs to the OT4S school teams and other school faculty. Interact with UWCM’s Family Stability team in assigned neighborhood to better understand the community’s needs and work together to share resources between UWCM programs. The UWCM social worker may be called upon for presentations or public speaking opportunities, as needed.

10%

Work with UWCM team and other key stakeholders to develop and maintain administrative documents, including policies and procedures and protocols for the program. Assist with reporting program performance measurements and other relevant data. Assist in maintaining and updating OT4S records as well as tracking results from recommended interventions.

ACCOUNTABILITY:

In order to be successful in this job, the social worker must consistently demonstrate competency in:

Oral and written communication.
Knowledge of the human service delivery system.
Interpersonal skills: Must be able to treat everyone with respect and courtesy and create an atmosphere of acceptance. Must develop and maintain effective working relationships with school and district employees as well as other service providers.
Client service delivery skills, including the ability to:

  • interview students and/or families and assess needs;
  • work with students and/or families to establish and achieve their goals;
  • support team in maintaining a goal-directed strengths based focus
  • identify and address mental health needs of students
  • effectively use the computer to research resources and report data;
  • make independent decisions using good judgment;
  • employ problem solving techniques when appropriate; and
  • exercise decision making and crisis intervention skills to manage emergency situations effectively.

INTERACTION:

Interacts with school faculty and leadership, students and families, as well as representatives from the school district personnel from time to time. Other interactions can be expected with outside partner/school personnel, health and human service providers, other UWCM staff and volunteers and business representatives. May represent UWCM at community and business events.

QUALIFICATIONS AND REQUIREMENTS:

Requires Master’s degree in Social Work, (LMSW or LCSW-C). At least 2 years of experience working with families or individuals from low income backgrounds. Experience working with children and in public school setting, desired.

Requirements
Computer literacy required. Must possess a working vehicle, valid driver’s license and valid/adequate automobile insurance.

Benefits
In addition to offering a competitive benefits package, UWCM covers licensure renewals and corresponding continuing education credits.

Abilities/Skills

Ability to express ideas clearly to individuals and groups in oral discussions. Ability to deliver information appropriate to target audience. Ability to communicate and empathize with individuals of diverse backgrounds. Ability to write in a manner that is clear, concise and grammatically correct. Ability to make independent decisions using good judgment. • Strong organization and time management skills

  • Conflict resolution and negotiating skills
  • Cultural sensitivity

PHYSICAL DEMANDS: (sitting, standing, lifting, etc)

The employee is primarily seated while performing the duties of the position at UWCM. At least 90% of the position works remotely at one, two or more public schools or directly in the community. Person may be mobile throughout the day. While offsite from UWCM, the person will be walking or standing as well as sitting for long periods of time in meetings or appointments with client families. While onsite at UWCM, the person will occasionally walk and stand and interaction with personnel located in other parts of the building is also necessary. The hands are regularly used to write, type, keypunch and handle or feel small controls and objects. The employee must frequently talk and listen. Weights of up to 25 pounds occur (i.e. laptop computer, heavy files, computer reports, computer terminals or other regular office equipment.) Requirements may be modified to accommodate individuals with disabilities.

TO APPLY:

Interested candidates should send their resume along with your salary requirements to hrrecruiting@uwcm.org. No phone calls, please!

Staff Accountant

POSITION SUMMARY:

The Staff accountant is responsible for performing a variety of reconciliation, including general ledger accounts, grant revenues and payable accounts and donor designation accounts. This position will prepare journal entries, financial analysis reports and grant budget reports, prepare various invoices for grant billings, review grantee’s invoices for allowable expenses, proper supporting documentation and calculations. The staff accountant will prepare schedules and reports for the month end and year end closes, prepare reports and schedules for the annual audit and the annual budget process. This position will answer accounting and financial questions by researching and interpreting financial data, provide support to UWCM fiscal agency entities, review sub-grantee’s quarterly expenditures reports, review notices of grant awards, and work closely with the grant director on internal and external budget modifications. The staff accountant will participate in grantor monitoring visits and attend sub-grantee monitoring visits as assigned. These duties will be completed by using ethical practices, adhering to GAAP with good internal controls and excellent customer service and communication. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

60%      Grant accounting and reporting

  • Prepare accurate and timely financial and expenditure reports for grantors.
  • Assists with preparing and formatting grant budgets and budget justifications.
  • Develop monthly schedules and reports to track grant revenues and expenditures.
  • Examine sub-grantee quarterly expenditure reports and communicate any material variances to the budget director.
  • Audit sub-grantee’s invoices for unallowable cost, proper supporting documentation and accounting accuracy.
  • Prepare the required documents for grant billings to include check request, A/P copies general ledger reports and other required supporting documentation.
  • Review notices of grant awards to understand the fiscal requirements of the grant and the reporting due dates.
  • Maintain a complete and organized file system for grant agreements, payments and reports.
  • Maintain a schedule of all grantor’s reporting due dates.
  • Attend sub-grantee fiscal monitoring visits and assigned.
  • Acts as grantor liaison to resolve accounting reporting and compliance issues.
  • Communicate as required to program managers on grant related transactions that has an adverse effect on the program’s revenues and expenditures.
  • Assists with the grant modifications process.
  • Attends grantor audit meetings and compiles requested audit information.
  • Develops positive working relationship to foster a collaborative environment for grant coordination and oversight.

35%     General Ledger and Financial Reporting 

  • Reconcile program donor designation within the Andar Accounting system.
  • Prepare monthly reconciliations on assigned general ledger accounts.
  • Work with the A/P Specialist to ensure all grantees are on EFT.
  • Prepare assigned reconciliations for the month-end and year-end close process.
  • Prepare general ledger journal entries.
  • Assists with accounts payable payment reconciliations.
  • Perform ad-hoc financial analysis in response to requests or to provide support to other financial staff.
  • Prepare annual audit schedules, reports and other data required by auditors.
  • Assists in the preparation on monthly financial statements.
  • Ensure accounting records are GAAP compliance.
  • Assists with the day-to-day activities of the financial department.
  • Answer accounting and financial questions through research and interpreting accounting data.
  • Organize and maintain financial records.
  • Prepare accurate and timely financial reports to staff members and donors.
  • Other related duties as assigned.

5%       Customer Services

  • Establishes and maintain effective communication with all levels of agency personnel, funding agencies, sub-grantees, vendors, clients and staff.
  • Protect the organizations information by keeping information confidential.

QUALIFICATIONS AND REQUIREMENTS:        

  • BS Degree in accounting or closely related field with a minimum of 3 years of accounting experience, with a preference for experience in budgeting and financial reporting.
  • Knowledge and demonstrated experience using MS Office package software applications with intermediate skills using Microsoft Excel.
  • Strong analytical, presentation, written and oral communication skills.
  • Ability to analyze and interpret procedures and governmental regulations.
  • Ability to solve practical accounting problems.
  • Possess excellent organization and time management skills to efficiently prioritize work and meet challenging deadlines.
  • Outstanding customer service and follow-though skills.
  • Must be detail oriented and able to manage multiple tasks.
  • Ability to effectively communicate financial information to non-financial managers.
  • Experience with the general ledger functions and month end/year end close process.
  • Experience in developing program budgets and budget narratives.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The employee must frequently talk, hear and lift/move up to 25 pounds. There is extensive use of a computer. Employee is primarily seated while performing the duties of this position.

TO APPLY:

Interested candidates should send their resume along with your salary requirements to hrrecruiting@uwcm.org. No phone calls, please!



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For more than 90 years, United Way of Central Maryland has been improving lives in the communities it serves: Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Harford County and Howard County, Maryland.

United Way of Central Maryland is a 501(c)(3) tax exempt organization! | Tax ID: 52-0591543