HELPING AN EDERLY MAN
Edward called the 2-1-1 Maryland United Way Helpline in tears and feeling extremely desperate. At 62 years old, he is disabled, having suffered strokes and diabetic neuropathy. To add to his physical challenges, Edward has had difficulty obtaining food stamps and a benefits card. Despite efforts to fix information errors in the system, he has not had any luck and was in need of emergency food as well as assistance in obtaining benefits.
With the help of a 2-1-1 Maryland United Way Helpline specialist who answered his call, arrangements were made with a local United Way partner, and Edward did not go hungry that day. While this satisfied his immediate need, the 2-1-1 call specialist did not stop there. Edward was then connected with the right resources to help him obtain his benefits card, giving him hope and stability. To help ease his anxiety, United Way was also able to provide him with a $50 gift card to a local supermarket while he waited to receive his benefits card in the mail.
Sometimes it’s something as simple as food that can lead to an individual’s instability. Just ask Edward. “I did not know where to turn, I felt like I was suffering, all alone. I am very thankful and relieved by the help I got.”